Frequently Asked Questions

I just received my products, how often should I use them?

Everyone’s skin is different but we recommend using the mask once or twice a week for 10-15 minutes to start. Once your skin adjusts, up your usage. All other products can be used daily.

My face is red after removing the mask, is this normal?

Yes, it is typical to experience redness and slight tingling as the mask is designed to draw out toxins and bacteria from your skin which increases blood flow to your face. If redness lasts longer than 30-45 minutes, we recommend decreasing the amount of time you leave the mask on or discontinuing use.

If you are using your mask for the first time, you may need to decrease the amount of time you leave the mask on until your skin has time to adjust to the powerful detoxifying effects.

Are your products safe for pregnant women?

All of our products are safe to use before, during and after pregnancy and are also safe for your little ones!

Are all products contains chemical?

No worries, All of our products are free from harmful chemicals!

How do I place an order?

It’s easy – just place an order on our website and it will be delivered straight to your doorstep!

Can I get a sample to try before purchasing?

Sorry, we do not give out samples at the moment. If you thinking to have a trial, we recommend giving our Signature Products a go! You will definitely come back for more 😉

Can I order by phone?

Sorry, we do not take orders over the phone. However, you may order directly from our website. If you need further assistant, don’t not hesitate to contact us via email admin@3bskin.com or PM us on facebook.

What payment methods do you accept?

-Bank transfer

-Online transfer

How do I know that my order is successful?

After placing your order and making payment, you will receive an email notification, which confirms your order number, name, item purchased and shipping address.